Privacy Policy

Privacy Policy

1. Information We Collect
We only collect the information necessary to process your order and provide support: 

·         Personal Data: Name, email address, phone number, and physical shipping address.

·         Usage Data: IP address, browser type, and pages visited on our site to improve your shopping experience. 

2. How We Use Your Data
Your information is used strictly for the following: 

·         Order Fulfillment: To ship your plants and herbs and process payments.

·         Customer Support: To contact you regarding order updates or care inquiries.

·         Marketing (Optional): To send you newsletters or special offers only if you have opted in. 

3. Data Sharing & Security

·         Third-Party Services: We may share your address and Phone Number with trusted courier partners solely for delivery.

·         Security: We take reasonable technical measures to protect your data from unauthorized access, but please note that no online transmission is 100% secure.

·         Legal Compliance: We may disclose information if required by Pakistani law or a court order (e.g., under PECA 2016). 

4. Cookies
We use "cookies" to track your shopping cart and remember your preferences. You can choose to disable cookies in your browser settings, though some site features may stop working. 

5. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at  WhatsApp: 0336-5752687